Sales Innovation Expo 2014
Telesales is like Marmite…… Telesales is a marketing activity that you either love or hate. If done right it can give your sales team the support that they need, reduce costs of sale, improve productivity and profitability. However, If I had a £1 for the number of times that I have heard the phrase “we tried it and it did not work”, I could retire on my own desert island by now.
I am due to speak at the Sales Innovation Expo on Friday 16th at 14.45 in hall 19, on the black art of telesales, where I will be sharing my 30 years of experience and the do’s and don’ts of a good telesales or telemarketing team. I will be talking about some of the key ingredients to success and an e-book with the rest of the detail that will be available free of charge to attendees. Procom Connections will also be exhibiting at stand 1340 with our telesales CRM, which is a fit for purpose software as a service solution for all in-house telesales/telemarketing teams.
The technology can be used along with our outsourcing resource to give you the best of both worlds, or just as a standalone technology. If you have any challenges with telesales then you should come and see us as we have most of the answers!