Telesales involves a call where we close the sale. The type of campaigns that we run regularly include subscription renewals, paid for delegate places at conferences, awards entries and table sales, memberships.
When it comes to outsourcing any telesales campaign, there are some challenges involved and nervousness around the representation of the brand and the product knowledge. We offer to place our agents on a client site for a period of time to absorb the brand ethos and learn the product from your internal teams.
We know that we can be more productive than in-house telesales teams often by a long way and that our environment is fit for purpose for making high volumes of calls all day, every day. Our telesales agents and management team are experienced and always professional.
We combine good training, product knowledge, experience, high productivity and excellent monitoring and management to achieve the best results for our clients.